No word from Trixie Cole regarding my order.
From:
Trixie Cole [mailto:countrypinesmi@yahoo.com]
Sent: Friday, December 01,
2006 11:29 AM
To: Sharon
Subject: RE: Your payment has
been refunded
Hello!
Thanks for letting me know how you found my web site! I will have to thank
her!
I have a couple of questions on the Kids T-shirts I would like to clarify.
The Barrel Racers Rule is shown done in Orange place on a Black Garment,
If I do the T-shirt in Pink the design will be Black , or a hot pink would
look ok too, unless you really want it done in orange on a pink T-shirt.
The same with the Dark Grey T-shirt.
If you could just let me know 100% for sure what color design(Barrel Racers
Rule) you want on both t-shirts I would appreciate it!! Black, Pink, Red,
or Orange.
I fixed the web site pages that where not showing up for the Youth Hoodies
:-)
I am still getting my shopping cart all set up for everything.
Have a great day!
Trixie
www. designsbycpe . com
___________________________________
From:
Sharon
Sent: Friday, December 01, 2006 11:46 AM
To: 'Trixie Cole'
Subject: RE: Your payment has been refunded
Oh no, lets not do an
orange on a pink T-shirt. Honestly I don’t know what colors I want. I
have a 9 year old who is more girly, she likes pinks, purples, her
favorite color is green, but she will wear grays and blue’s, not sure if
she would wear black
And a 12 year old who
likes dark blue’s, grays, browns, black etc…. I don’t think the 12 year
old would wear hot pink or pink. So how about you pick what looks
right. I don’t want them to clash and I can’t see the design against
the different colors. I will like what you pick so long as it does not
clash and bug out the eyes. And if I pick it just might clash and bug me
out. So the smaller T more with a girly look and the larger with a tom
girl look.
Sharon
___________________________________
From:
Sharon
Sent: Friday, December 01, 2006 11:47 AM
To: 'Trixie Cole'
Subject: RE: Your payment has been refunded
Oh and thank you
for pointing out the color clash LOL My 14 year old would have never let
me live that one down.
Sharon
___________________________________
From:
Trixie Cole [mailto:countrypinesmi@yahoo.com]
Sent: Friday, December 01, 2006 12:05 PM
To: Sharon
Subject: RE: Your payment has been refunded
Hello,
I will make sure they have sharp looking t-shirts that dont match or
clash!
Thanks for getting back to me!
Trixie
___________________________________
From: Sharon
Sent: Friday, December 01, 2006 12:08 PM
To: 'Trixie Cole'
Subject: RE: Your payment has been refunded
Sounds great! Thank
you! :)
___________________________________
And that was the last I heard
from her for 3½ months
___________________________________
From: Sharon
Sent: Wednesday, December 20, 2006 10:49 PM
To: 'Trixie Cole'
Subject: RE: Your payment has been refunded
Hi Trixie,
Just checking in on my order. Will it arrive by Christmas?
Thank you,
Sharon
___________________________________
From: Sharon
Sent: Friday, December 22, 2006 5:32 PM
To: 'Trixie Cole'
Subject: RE: my order
Hi Trixie,
Will my order be here by Christmas?
Sharon
___________________________________
From: Sharon
Sent: Wednesday, January 03, 2007 8:18 AM
To: 'Trixie Cole'
Subject: RE: Your payment has been refunded
Hi Trixie,
Just wondering about
the status of the shirts I ordered. I still want them even though they
didn’t make it here by Christmas. Please email me back. I would like to at
least hear back from you that they are still coming since I paid for them.
Thank you,
Sharon
___________________________________
From: Sharon
Sent: Friday, January 12, 2007 10:46 AM
To: 'Trixie Cole'
Subject: RE: Your payment has been refunded
Hi Trixie,
When can I expect these
shirts?
Thank you,
Sharon
___________________________________
From: Sharon
Sent: Sunday, January 21, 2007 2:34 PM
To: 'countrypinesmi@yahoo.com'
Subject: My Order
Hi Trixie,
I placed an order back
on Dec. 1st. I have sent several emails asking the status of my
order. Please reply to this email letting me know if I will still be
receiving my order.
(This email contained the PayPal receipt)
I continued to email her, with no
reply back... However, I was told she will email my friend back, same email
address. My friend asked her about my order, she told my friend her father
was ill. If this is true, why not email me back? By looking at
Trixie Coles eBay
feedback, there are others who have not received their orders. Seems on
eBay she sends some their orders and not others. She just never answers them
back and never ships the product. I suppose if you order from her you have a
hit or miss chance of actually getting your order. Wonder how she decides
who actually gets their orders? I
found another on a message board. Searching on the net, I have found 4 email
addresses Trixie uses and I have emailed them all countless times with no
response. Yet, she is there, answering other people's emails.... Have I been
scammed? Sure seems like it...
Update:3-19-07
I continued to email Trixie the
following every single day to all three of the working email address I found
on her.
Hi Trixie,
I just wanted to email
to see if you were still going to ship the shirts? I am copying and pasting
our conversation from before about the shirts to refresh your memory. See
below. If you do not plan on shipping the shirts please refund my PayPal
Account $124.78. The order was placed on Dec. 1st 2006. Please
respond
Sharon
I knew she was around because she
was talking to my friend via email and people were leaving eBay comments.
She was talking to them. (I should have ordered through eBay and maybe she
would have cared to answer me or ship my shirts or in the very least email
me back). My friend asked her about me a few times, she said her father was
sick and she was catching up on orders. However in the threre months she never
bothered to email me and tell me this.
I started emailing her daily
refund reminders through PayPal.
After 3½ months I received
this...
From: Trixie
Cole [mailto:countrypinesmi@yahoo.com]
Sent: Saturday, March 17, 2007 2:09 PM
To: sharon
Subject: Re: My Order
Hello!
Thanks a bunch! I'll double check, I think those went
out, but will check into it asap for ya!
Thanks,
Trixie
From: sharon
Sent: Saturday, March 17, 2007 2:32 PM
To: 'Trixie Cole'
Subject: RE: My Order
Hi Trixie,
Thank you! Yes, please
do let me know if they shipped and when.
Sharon
From: sharon
Sent: Sunday, March 18, 2007 1:24 PM
To: 'Trixie Cole'
Subject: RE: My Order
Hi Trixie,
Did the shirts ship and
if so, when? Do you have a tracking number?
Thanks,
Sharon
From: sharon
Sent: Monday, March 19, 2007 5:19 PM
To: 'Trixie Cole'
Subject: RE: My Order
Hi Trixie,
Just checking to see if
my order shipped and when? If so do you have a tracking number?
Thanks,
Sharon
From: sharon
Sent: Tuesday, March 20, 2007 1:37 PM
To: 'Trixie Cole'
Subject: RE: My Order
Hi Trixie,
Did my order ship.
Please answer back….
Sharon
From: sharon
Sent: Tuesday, March 20, 2007 11:35 PM
To: 'Trixie Cole'
Subject: RE: My Order
Hello, are you still
around?? I haven’t heard back as to whether my order was shipped???
Sharon
From: sharon
Sent: Wednesday, March 21, 2007 7:49 PM
To: 'Trixie Cole'
Subject: RE: My Order
Hi Trixie,
Are you going to ignore
me for another 3 ½ months? I mean
really, do you even have shirts to send? Or are you scamming me?
Sharon
3-22-07 Sent PayPal Refund Request
From: sharon
Sent: Thursday, March 22, 2007 2:58 PM
To: 'designsbycpe@yahoo.com'; 'countrypinesmi@yahoo.com'; 'Countrypines@charter.net'
Subject: RE: My Order
Trixie,
Are you a scam? Or do
you really sell shirts? I ordered my shirts as Christmas presents back on
December 1st 06. It’s now March 22nd. My kids will be
outgrown them by the time I get them, that is if I will ever get them. Are
you for real? Do you really sell shirts??
Sharon
3-23-07 Sent PayPal Refund Request
From: sharon
Sent: Friday, March 23, 2007 2:16 PM
To: 'Trixie Cole'
Subject: RE: My Order
Do you have any
intention on shipping my shirts?? If not please refund my money. I would
like them before my kids grow out of them and were pushing 4 months here.
That’s WAY too long for an internet order.
Sharon
From: sharon
Sent: Sunday, March 25, 2007 11:43 PM
To: 'Trixie Cole'
Subject: Your PayPal Account
Trixie,
Is this why you’re
choosing not to ship my shirts?
http://designsbycpe.com/Message2.htm because you have a dispute with
your PayPal account? Well guess what, that’s just not my problem. I sent you
money; you got the money, if your account later blocked the money from you,
that does not mean you don’t owe me the shirts. An honest person would make
good on their orders, even if they somehow lost the money that was sent to
them. The point is, you own me the six shirts I ordered or $124.78. You can
ignore me all you want, but I am not going to go away until you send me a
refund or my shirts. Are you an honest person?
Sharon
From: sharon
Sent: Monday, March 26, 2007 9:36 AM
To: 'designsbycpe@yahoo.com'; 'countrypinesmi@yahoo.com'; 'Countrypines@charter.net'
Subject: RE: My Order
Hi Trixie,
Am I correct in
assuming you have no intention on sending me my order?
Sharon
3-26-07 Sent PayPal Refund Request
From: sharon
Sent: Tuesday, March 27, 2007 11:49 PM
To: 'designsbycpe@yahoo.com'; 'countrypinesmi@yahoo.com'; 'Countrypines@charter.net'
Subject: RE: My Order
Hi Trixie,
Please refund my PayPal
Account $124.78. The order was placed on Dec. 1st 2006 and its
now spring. I don’t believe you have any intention on shipping shirts.
Wonder how many others you have ripped off? I found a few others you scammed
on the net, message boards etc.
Sharon
From: sharon
Sent: Friday, April 13, 2007 9:59 AM
To: 'designsbycpe@yahoo.com'; 'countrypinesmi@yahoo.com'; 'Countrypines@charter.net'
Subject: RE: My Order
Hi Trixie,
I just wanted to email
to see if you were still going to ship the shirts? I am copying and pasting
our conversation from before about the shirts to refresh your memory. See
below. If you do not plan on shipping the shirts please refund my PayPal
Account $124.78. The order was placed on Dec. 1st 2006. Please
respond
Sharon
From: sharon
Sent: Saturday, April 14, 2007 7:49 PM
To: 'designsbycpe@yahoo.com'; 'countrypinesmi@yahoo.com'; 'Countrypines@charter.net'
Subject: RE: My Order
Since your obviously
not going to send me any shirts, can you at least have the decency to refund
my money? How honest of a person are you? You must feel really good about
yourself ripping all those people off. Nice…. You owe me $124.78.
Sharon
Update: 4-14-07 Still no shirts
Hi Trixie,
I didn't get the
order, so apparently they didn't go out. So what's the status? You going
to just keep ignoring me? you already crushed two children who didn't
get their Christmas presents. I placed this order on Dec. 1st of 06.
It's now April 19th 07. So what's up with this? You at least owe me an
explanation. Unless of course your are indeed a scam artist and in that
case I suppose you'll just keep ignoring me. You know, there are only so
many people you can rip off before this will all catch up with you.
Sharon
4-21-07
I had someone
else email Trixie at countrypinesmi@yahoo.com
and she responded to them. She's around
Sent this Via
PayPal
4-21-07
This email confirms that you sent a money request
for $124.78 USD to countrypinesmi@yahoo.com.
----------------------------------------------------------------
Money Request Details
----------------------------------------------------------------
Amount: $124.78 USD
Subject: My Shirts
Note: Trixie,
It's now pushing 5 months and I still have not
received the 6 shirts I ordered. The shirts were to be Christmas
presents. You had told me I would get my order by Christmas. These
shirts are for children and they are going to outgrow them soon and we
have not even received them. I know you're around and I know your
getting my emails. What I don't know is why you don't respond to me or
care about my order. The only think I can come up with is, you're a
scammer. If your not, and you have some other good reason for ignoring
my order than you really should email me back and tell me what is up. I
have been keeping track of our correspondence and my order status etc…
and am going to warn others about you and your business practices
because I don't feel it is right that you can totally ignore an order
and keep the money. If you have some type of personal problem it would
have been nice if you would have explained your situation to me, and I
would have waited patiently for my order. I have been holding off and
giving you the benefit of the doubt too long and am going to start
filing on every fraud and scam website on the internet and I am afraid
on these sites, once I file, I cannot retract my story. I feel going on
5 months for 6 shirts is long enough. I am requesting a refund, for the
4th time. I will accept the shirts as well. Starting Monday I will start
filing.
Sharon
(The email below
is responding to this email...)
From:
Trixie Cole [mailto:countrypinesmi@yahoo.com]
Sent: Saturday, March 17, 2007 2:09 PM
To: sharon
Subject: Re: My Order
Hello!
Thanks a bunch! I'll double check, I think those
went out, but will check into it asap for ya!
Thanks,
Trixie
From:
Sharon
Sent: Wednesday, May 09, 2007 9:22 AM
To: 'Trixie Cole'
Subject: RE: My Order
Hi Trixie,
So what’s the
status of my order? It’s been almost 2 months. Your ASAP is extremely
slow….
Sharon
I have not heard back.....
Story from a customer who placed
an order with Designsbycpe (Trixie Cole's company) on Jan 17, 2007, a
month and a half after I did. So at the exact same time Trixie Cole was
ignoring my requests to know the status of my order, she was taking yet
another order....
I paid on Jan 17, 2007. She had emailed several times
that day giving me all kinds of options and color choices. I told her I
needed them by Jan 29 for a Stock Show event for my little girl and she said
no problem.
At first, she answered every email within minutes. She had a barrel
racing sticker and I asked if it could be made into a shirt. She replied
immediately and told me what sizes she had available and even that it could
be in hot pink lettering to match my daughter's tack. Once I finalized
everything, I paid with PayPal and sent the list of everything I had bought
to make it easy for her to package up. Usually with eBay, stuff arrives
within 5-7 days on average. My daughter was at that mailbox daily looking
for it. After two weeks I checked to see when she shipped it and I asked for
shipping tracking number. No answer. I emailed again. No answer. My daughter
thought she may have a computer problem and so we gave it a few days. I
looked at her feedback list and she was getting feedback from recently
shipped items so I knew she was shipping out THEIR stuff. I kept emailing
and telling her how she has hurt a little girl and she stole money from a
little girl.... No Answer!! I waited and then emailed a few days before Jan
29. No reply. I emailed 2-3 times again that day. I emailed daily for a
week. Finally, I filed a report with PayPal and Ebay. I think she only
answered as "Cindy" once eBay started looking in to it. PayPal has a money
guarantee so they can deduct it right out of her PayPal account so I knew I
would get the money but it may take a while. You can read all of her
feedbacks and see when they purchased and when they leave feedback so it's
obvious she gets the emails and is just ignoring them. After filing with
Ebay and PayPal, and a few more emails telling her that a 10 yr old was
crying her eyes out because she didn't have those shirts for her event, we
get this email from Trixi Cole's email address on February 20th, 2007. ( a
month after paying)
"Hello, Trixie is staying with her dying father until the family can arrange
for in home nurse. I have pitched in here to help her out during this time.
I am sorry I didnt realize she had your box all set to go just needing a
label.
Here is the USPS Tracking Numbers 0306 1070 0005 5885 If I can help you in
any other way please let me know and I'll do my best.
Thank You,
Cindy"
Later on Feb 20, 2007
"Hello, I am sorry I wasnt able to figure this all out sooner for you and
Trixie, I know she loves her business she has but the problem with her dad
was sudden and theres no family members to stay with him 24/7 so she took it
on. I cant imagine how she is keeping it all together. My heart goes out to
her
and her family. I'll pass on your prayers, I am sure the family will be
thankful.
Thank You,
Cindy"
Later in the evening on Feb 20, 2007
"Thanks, I just hope I can figure out how she does all this ebay stuff and
not mess her feed back up to bad. I can run the machines, do the designs and
all that, I've just never done any of this ebay stuff and must admit I wasnt
sure how she has been doing this and not go crazy! I didnt even know where
to start or the process for shipping, not to mention being totally clueless
about pay pal! I think I am finally getting the hang of it all, keyword
being Think! I am not sure I could do what she is undertaking caring for her
dad the way she is. I love my dad, I'm just not sure I could handle watching
him pass away daily. Trixie is a very strong willed, compassionate person I
will say
that much for her.
Have a great night,
Cindy"
My items came within 3 days after that and I closed out the resolution
disagreement with PayPal since I had rec'd my items. I did have someone
email me that had not rec'd her decal. I told her what I went thru.I had
left her a negative feedback but with the "dying father" story, I went back
on to add a reply.
Here is her info if others need it.
"Please email me at Trixie Cole countrypinesmi@yahoo.com if you have
any questions.
Trixie Cole
3869 Monroe Rd
Allegan, MI 49010
United States
_______________________
8-16-07 - Still no
shirts from Trixie Cole
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